Need help removing negative Complaints Board reviews? Read on for our suggestions to improve your online reputation and delete Complaints Board reviews before they can do more harm.
With more consumers turning to the web for answers, there may come a time when they find negative reviews about your company. The internet is home to countless websites that are easily accessible to anyone at nearly any time. This means if there is something negative online about you, chances are good that your customers are seeing it.
One of the most notorious consumer websites people turn to besides the Better Business Bureau is Complaints Board. The Complaints Board website is similar to the BBB in many ways. Visitors can read and leave detailed reviews for businesses throughout the area. Platforms like this allow customers to post complaints, bad reviews, and other damaging information with a few clicks of their mouse.
Negative Complaints Board reviews are typically harmful to any business that has a digital presence and wants to protect its online reputation. Negative reviews can cost you money and business opportunities, and they can even threaten your brand reputation.
Now, let’s learn more about the Complaints Board website and how to remove complaints fast — without a court order or legal remedies.
NetReputation provides information and services to help you protect your digital presence. Call us at 844-461-3632 to learn more, or fill out the contact form below for a free consultation.
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Problems with Consumer Review Sites
In today’s digital landscape, online review platforms, including Complaints Board reviews, have given consumers a wide range of tools with which to evaluate the businesses they frequent. Most of these sites — and their users — write reviews to share their experiences with others.
Unfortunately, not all of the users of these platforms adhere to the best practices of online reviews, instead using the platforms to post false statements, defamatory reviews, and false information. Such information can be damaging to the online reputation you have worked so hard to build, potentially affecting your business revenue and growth.
Reviews found online are designed to let others know how a particular company handles its business, usually with a short description of the experience and the services rendered. Complaints Board reviews should answer questions like:
- Does the company provide excellent customer service?
- Is the company selling great products and services?
- Can any customer experiences be improved?
At their best, consumer review websites offer learning tools for many business owners, allowing them to improve their practices. Resolved complaints are the end goal of these sites. When a disgruntled customer or a former employee uses these online platforms to commit a character assassination, though, your business can suffer.
Complaints Board Reviews: The Basics
Below, we provide a basic primer on Complaints Board, including what it is and how it works.
ComplaintsBoard.com is a privately owned complaint site. While overseen and regulated by the webmaster, the content comes from individual reviewers (consumers).
One of the biggest problems with Complaints Board is that the site owner does a poor job of vetting reviews. While the owner of the site requests that everyone provide honest feedback, this rarely happens in reality.
In the disclaimer, ComplaintsBoard.com states they are not responsible for any of the content posted on the site. This means that accuracy is not the site’s primary concern. This statement may not withstand legal scrutiny, however, and the site may be held liable for defamatory posts or comments.
For this reason alone, you should always seek options for how to remove complaints from Complaints Board. There are ways you can remove these complaints by yourself, with the help of a reputation management services company, or via legal remedies like a court order.
Your Online Reputation Is at Stake
Business owners know that their reputation is a fundamental aspect of operations. A professional online reputation tells others about the company, what it stands for, and how it serves its customers. A good reputation has the effect of generating more business as consumers gain trust based on reviews or other online information.
A bad reputation and negative Complaints Board reviews, on the other hand, have a pervasive effect on business growth. If unpleasant reviews or unflattering information were posted to an online review platform like the Complaints Board website — even if such information consisted of a false statement or defamatory content — the reputation you have built over your company’s history is at risk.
Search engines pick up reviews and other details about brands when customers use website platforms like Complaints Board to air their grievances. Even if the wrong information is posted by a customer, the long-term effects on your business can be profound. Companies find themselves at the mercy of anyone who wants to post a complaint, and many business owners believe there is nothing they can do to restore a damaged online reputation.
These negative Complaints Board reviews often represent a form of online defamation, too, especially if the information posted isn’t true. One false statement in a review can upend what you have worked so hard to build.
As the leading online reputation management company, we completely understand what a bad review or complaint can do to your business prospects. You can take control of your online reputation, whether you’re working on your personal reputation or your professional digital presence. Call us at 844-461-3632 for more information.
How To Delete Complaints Board Reviews
When you take a look at how ComplaintsBoard works, you learn that the website is mostly run by consumers. With minimal interaction between the site owner and commenters, things can get messy across the site. This is particularly true when it comes to vetting what is real and what is not in Complaints Board reviews.
Keep this in mind: If you can show proof that Complaints Board reviews are false, this can be grounds for immediate removal. False Complaints Board reviews are a form of online defamation and may violate the Communications Decency Act. Online defamation can result in lost business opportunities and damage to your reputation.
Thankfully, business owners are not powerless against negative information or harmful Complaints Board reviews posted online. In fact, they can take charge of such content by themselves or with the help of our industry-leading reputation management services.
With over a decade as the top online reputation management firm and managing removals from ComplaintsBoard.com, our team at NetReputation knows exactly how to remove bad Complaints Board reviews and posts online.
At NetReputation, we’ve done it all. And with the help of our reputation and SEO specialists, you can work for a brighter online future.
Luckily, Complaints Board removals are fairly straightforward. Learn more below.
Complaints Board Reviews and Google Search Results
When looking into the staying power of Complaints Board, you’ll notice this site has been around for some time. In addition, it gets a solid boost in Google search results.
Why do Complaints Board posts rank so well in search results, though? There are a few reasons.
Date Published
Depending on how new the Complaints Board post is, it may have different outcomes in search results on Google, Bing, or Yahoo.
If there’s already information online about your brand, Complaint Board reviews may not rank highly at first.
On the other hand, if you have no content online, you may find a Complaints Board feedback ranking the following day or even within hours.
Domain Authority
Google ranks sites based on domain and page authority. Sites are ranked on a scale of 100, and ComplaintsBoard.com is currently a 70 on the scale.
This means you have a good chance of outranking Complaints Board when posting on websites that have a domain authority above 70. An SEO company can help you strategize which websites to post to in order to begin the process of restoring your damaged reputation.
At NetReputation, we work with individuals and businesses to help them build and take control of their online reputation. Give us a call at 844-461-3632 to learn more.
Flashy Headlines
Complaints Board appeals to many consumers because consumers are generally nosey. They want to know everything about a business. Consider these stats:
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More than 93% of online shoppers read reviews before making an online purchase.
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91% of consumers say their overall perception of big brands is impacted by reviews of local branches.
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36% of consumers use two review sites when researching local businesses, and 41% use at least three sites
And when people see the words “fake,” “scam” or “complaint” next to your name, they are likely to click through to that particular website to learn more.
More visitors typically means a higher domain authority. That is why it’s so important to act on these negative postings fast. Otherwise, Complaints Board reviews will only grow in popularity and search ranking.
Social Shares and Engagement
When a company receives a new complaint on ComplaintsBoard.com, people want to hear about it. It won’t be long before the content starts appearing on social platforms like Facebook, Instagram, and Pinterest.
According to DataReportal, more than 76% of internet users go on social media to learn about brands and products.
Everybody wants to voice their opinion. Your goal is to nip negative review sharing in the bud before it gets worse.
Why Aren’t My Competitors’ Negative Reviews Ranking?
If your Complaints Board reviews are showing up in search engines but your competitors’ negative reviews are not, odds are they have more quality content online than you.
When you have little to no information on Google about your brand, it is much easier for new content, like Complaints Board reviews, to rank on Google.
Companies that are good at promoting themselves online update their content regularly. But many local and startup businesses struggle with this due to budget restraints, and this means they have practically no online presence to drown out negative feedback.
Branding yourself online can take time. The average time it takes to build a website and get it ranked on Google is about 24 months, says Income School.
But at NetReputation, we can build your online presence much faster. Our company treats every client to tailored services that protect your reputation, build your brand, and repair damage caused by defamatory comments, complaints, and negative reviews.
How To Remove Complaints Board Reviews
If you are the victim of harmful reviews on Complaints Board, don’t panic. There are many options to remove negative posts from the Complaints Board site as well as search engines.
Addressing Reviews on Complaints Board
Go to the Complaints Board site and type your business name into the search bar.
From the search results, find one that matches your business and click on it.
If you haven’t already, click the Claim Your Business link toward the bottom of the review. Claiming your business on Complaints Board will reveal additional information that will help you troubleshoot the situation.
Now, it’s time for you to address the unhappy customer. Make sure to take responsibility for whatever happened. Your goal should be to make amends with the reviewer.
When you respond to negative reviews, always remember to be polite, honest, and apologetic. The last thing you need is to make the situation worse. Remember that your responses constitute an official reply by your company. Keep it professional, stay calm, and get to the point quickly.
After you reply to a review on Complaints Board, it will be listed as “resolved.”
That may be enough at this point. When you come across a legitimate negative review, it’s best to address it, leave the customer satisfied, and let the review remain public.
BrightLocal found that 88% of consumers would use a business that replies to all reviews, both positive and negative, while only 47% would use a business that doesn’t respond to its reviews. Your reply is what matters most, and it’s good for others to see how you provide customer service.
Keep in mind that you will never satisfy 100% of your customers. But as a company owner, you can attempt to provide everyone with a great experience.
Submitting Takedown Requests on Complaints Board
If you have a legal reason for wanting the post removed from Complaints Board, you’ll need a court order. According to the FAQ page, “We do not remove complaints unless we receive an officially signed court order.”
This goes for false reviews, too. According to the website, “At ComplaintsBoard we let our users share their experiences, and we do not remove reviews solely based on the business’s claim that they are false.”
However, if the complaint violates the site’s guidelines by including the following, you can report it:
- Conflicts of interest
- Personal attacks
- Personal data of employees
- Reviews meant for other sites
- Sharing other people’s experiences
- Verbal assaults
You can find contact information for Complaints Board here.
As mentioned before, NetReputation has removed negative items from the internet for over a decade. When it comes to how to remove negative content, you won’t find a better option. Speak with an expert by calling 844-461-3632 today.
De-Indexing on Google
De-indexing is the process of ensuring a particular website is no longer visible on a specific search engine. And to ensure the article won’t be reposted, you can look into tracking the keywords using Google Alerts.
When submitting a takedown request, be sure to read Google’s terms and conditions. You may need to provide proof that the article or complaint is libelous and misleading to readers. A court order can help in these cases.
One of the most successful removal options we offer is takedown notices. By sending Google a legal takedown notice, we can have Google “de-index” the content from Google search results. These notices are often accompanied by an officially signed court order.
Content Suppression in Google Search Results
There are some very effective ways to rebuild your online reputation in order to combat sites like ComplaintsBoard.com. Search engine suppression pushes Complaints Board posts so far out of sight that few people will ever find them. While suppression does not completely remove your listings from the internet, it hides them well.
Suppression is the art of hiding a particular website that you may deem negative, and NetReputation offers a wide array of online reputation management services you can choose from.
Our Content Suppression Services
We work to actively suppress any and all articles hurting your reputation on Google, Bing, and Yahoo.
Whether it’s on ComplaintsBoard.com or a similar service, like the BBB, we can help restore your presence online fast. Our proven approach targets your specific keywords and pushes negative content out of sight quickly.
We then promote those keywords in a positive light with content of our own. By creating new quality content about your business, you have a great chance of “flooding out” the negative reviews from Complaints Board.
How Can Reputation Management Services Help?
At NetReputation, our team of experts handles the review management process for you. We apply proven techniques and strategies that produce results for our clients. With our help, negative or unflattering information, false posts, and the work of internet trolls can be handled successfully.
Contact us at 844-461-3632 to learn more about the wide range of options and services we provide.
by Net Reputation