Company description
NetReputation is a full-solution Online Reputation Management company focused on serving businesses and individuals across the globe. Founded in 2014, we are the fastest-growing company in the industry, and we have been one of the fastest-growing companies in America for the last four years, most recently placing #238 on the INC 500 fastest-growing companies in Florida list.
The Task at Hand
Be prepared for one of the most meaningful and purposeful career experiences you can have. You will be tasked with delivering core HR services and taking a true partnership approach to your work, consistently bridging department needs with that of the broader company. You will provide objective advice regarding complex issues and coach managers on best practices, including talent acquisition and retention, professional development, performance management, culture, and career development.
What Matters:
- Relationships: Cultivate and nurture strong relationships with key stakeholders, and other internal teams to become a trusted advisor.
- Operations: Measure and monitor existing programs and experiences. Partner with the rest of the team in addition to external specialists to execute strategic initiatives and priorities within the organization. This may include performance management, leadership development, compensation planning, policy development and compliance, and terminations. While you will have operational support, you are someone who will roll their sleeves up and dive into the most mundane of tasks!
- Strategy: Partner with leaders, managers, and individuals to identify broad, chronic organizational challenges or opportunities. Craft and implement strategies to address everything from workforce planning and compensation budgets, to talent management and succession planning, reward and engagement strategies to performance management, and staffing strategies and organizational design. You will be the connector across other functions creating a seamless experience across the employee lifecycle.
- Coach, Inspire, Mediate: Create sustained solutions to the manager, team, and individual challenges through a variety of coaching and mediation techniques. Ability to design and implement innovative and engaging programs to drive the evolution of the functions you support. This may include individual coaching for leaders on best practices to improve their people management skills, career and job coaching, and navigating conflict within teams.
- Emergency Response: Generally speaking, our role is to be proactive. We strive to anticipate issues before they arise and to create short and long-term plans for our organization. But stuff happens … We really don’t like emergencies, but when they happen, you should know how to handle them quickly, discreetly, and with grace. You leverage your deep knowledge of employment law, compliance, and best practices to mitigate risks to individual employees and VM.
About You
What leads to success in this role:
- Lead heart first, care deeply about both people and outcomes
- Put your relationships at the forefront of everything you do
- Have a strong interest and ability in HR analytics and leveraging data to inform decisions
- Genuine belief in bringing your full self to what you do every day, see “work” as a calling and a passion
- Have the ability to work independently in a dynamic, fast-paced environment
- Are you comfortable facilitating executives, coming to the table with a point of view, and simultaneously advocating and advising more junior talent
- Are creative self-starter who prides themselves on their grit and resourcefulness
- Exercise sound judgment and discretion
- Are a team player with a positive attitude and strong interpersonal skills
- Are detail-oriented with excellent organizational, prioritization, and multitasking skills
- Are an analytical problem solver with experience and proven accomplishments in a global, highly matrixed org
- Are adept and comfortable managing through frequent change, and are a ninja in your stakeholder management
- Have a desire to take ownership and accountability for work and manage projects through execution
- Strong people manager, adaptive approach to coaching and growing team members, desire to understand their drivers and reward/recognize in line with their motivation